In today's episode I have talked to Chris Voss. A 24 year veteran of the FBI, Chris Voss is one of the preeminent practitioners and professors of negotiating skills in the world. As FBI's former leading international hostage negotiater he has been face to face with a number of criminals, including bank robbers and terrorists.
He is also the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. Voss has taught for many business schools, including the University of Southern California’s Marshall School of Business, Georgetown University’s McDonough School of Business, Harvard University, MIT’s Sloan School of Management, and Northwestern University’s Kellogg School of Management, among others.
He publiched the book, Never split the difference in 2016.
In this episode we talk about:
- The reason why the word yes can destroy your deal
- Important characteristics of a good negotiator
- How to get your dream house
- Why should not use the word WHY.
- Which are the three different personalities you can meet in a negotiation
- Voss' favorite technique
- And more
Listen to Today's episode by selecting below
Norwegian listeners: Itunes
International listeners: Itunes